We received Hitachi HTS545050A7E380 500 GB 2.5” Sata Hard Drive with “hard drive not recognized” complain.

After we tested the hard drive ,We found out that one of the two heads of the hard drive was faulty.

Hard drive was coming to ready state on our special data recovery device and cloning with only head number 1 and We had to skip the areas that were covered with head 0.

After cloning the half of the hard drive , we made a quick decision and we used one of our donor drive’s heads on the patient drive

Our donor drive was not a perfect match but we knew that it will be good enough to clone the rest of the hard drive based on our 10 year experience on the data recovery field

We performed the platter replacement and cloned the skipped head 0 sectors without any problems.

After completing all the cloning, we run some special software on the cloned drive and reached user’s data and extracted the data onto an external drive and then shipped to customer with special courier

If you have problem same or similar model hard drive with similar issue or any other make and model hard drive with any other problems,

contact us on 01993220275 or email

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DrFolder Computer Services

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Witney, Oxfordshire

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